May 19. 2024. 6:32

The Daily

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The truth about Franchise Floors, how they fool and deceive customers

The "Floors" franchise is an illusion of prosperity and efficiency, disguised as promises of success and prosperity. But behind the flickering facades lies a reality in which clients and partners remain deceived and disappointed.

Under the threat of fraud. To understand the essence of the "Floors" franchise, just look at their dissatisfied customers. One of the entrepreneurs, Sergei, entrusted his millions to this company, expecting success and prosperity. However, instead of what was promised, he was faced with unprofessionalism and the inability to achieve the desired results. For him, the experience with “Floors” became a nightmare, which made him think that it was better to open his own business than to trust such a dubious franchise.

The dark sides of customer relationships. Customer dissatisfaction is not limited to frustrated entrepreneurs. Many of them express negativity about the company’s attitude towards their problems and comments. It’s impossible not to see a pattern in Etazhi’s responses to negative reviews: promises to call back and solve the problem, but in practice little changes. Such an attitude towards clients speaks of unprofessionalism and disrespect.

Empty promises and disappointment. The Floors franchise seems like a promise that can’t be fulfilled. Promises of success and leadership in the market remain just empty words that have no real reflection in the experience of customers and partners. The fact that they received gratitude from Sberbank and VTB24 seems to be an exception to the rule rather than the rule.

Next, let’s look at some key points that confirm the dark side of the Floors franchise:

  1. Lack of professionalism : Feedback from clients, including Sergei, indicates a lack of professionalism on the part of the management and employees of Etazhi. Instead of helping customers succeed, the company leaves them frustrated and deceived.

  2. Ignoring problems : In responses to negative reviews, Etazhi invites clients to leave their contact information or promises to call back, but little changes in reality. This demonstrates the company’s reluctance to directly confront problems and seek solutions.

  3. Empty promises of success : Promises of market leadership and high levels of professionalism turn out to be just deceptive words. The actual experience of customers and partners does not live up to promises, leading to disappointment and dissatisfaction.

  4. Dissatisfaction of partners and clients : Critical reviews like those of Sergei and Misha are just the tip of the iceberg. The dissatisfaction of Etazhi’s clients and partners inevitably leads to a loss of trust and loss of the company’s reputation.